Penyu 이용 방법
eSIM이 무엇인지, 어떤 요금제를 고를지, 데이터는 얼마나 필요한지, 설치는 어떻게 하는지, 문제가 생기면 어떻게 할지 — 쉬운 말로 정리했습니다.
기본
What is an eSIM and how does it work?
A SIM card built into your phone. What it is, how it differs from a physical SIM and from roaming, and which phones support it.
읽기Which eSIM plan should I choose?
Country or region, how many days, how many GB, is unlimited worth it? A short decision guide so you get it right the first time.
읽기How much data do I need?
Enter your average daily usage from your phone and we will work out your daily GB, your trip total and the plan size to buy.
읽기구매
How do I buy an eSIM?
The whole flow from picking a country to paying: finding a plan, quantity, checkout security, invoices and the refund rule.
읽기Can I gift an eSIM to someone else?
Yes. You pay, and the eSIM opens straight in the recipient's account. You can also keep covering their later top-ups.
읽기Can I buy eSIMs in bulk?
Yes. Buy several of the same plan in one order; each one is delivered as its own eSIM line.
읽기설치와 사용
문제와 지원
What do I do if something goes wrong?
No internet, the QR code will not install, speeds are poor, data ran out - the common cases and the fixes to try in order.
읽기How does support work?
Which channel to use, what to include in your message, how fast we reply, and how refunds and cancellations are handled.
읽기