Buying takes a couple of minutes and requires an account, because the eSIM is issued to that account. Here is how it runs:
- 01Pick the destinationChoose your country or region on the eSIM page. Crossing several borders? Look at the regional plans.
- 02Choose the planUse the duration and data filters. If the exact combination you want is not on the shelf, build your own by picking GB and days in the custom plan builder.
- 03Set the quantityBuying more than one of the same plan (family, team, spare device)? Use the quantity selector on the plan page. Each unit is delivered as its own eSIM line.
- 04Buying it as a gift?Use "Send as a gift" and enter the recipient's e-mail. You pay; the eSIM opens directly in their account.
- 05PaymentCheckout shows the price in your own currency. Card details are handled by Stripe with 3D Secure - your card number never reaches our servers.
- 06DeliveryYour eSIM is issued the moment payment is approved. The QR code lands both in your account and in your inbox.
Payment and currency
- Visa, Mastercard and American Express are accepted, along with local cards that support 3D Secure.
- Prices are displayed in the currency you selected on the site. The amount your bank charges can differ by a few cents depending on their exchange rate.
- Orders and invoices live under "My orders" in your account and can be downloaded any time.
The refund rule in one sentence
If the QR code has not been generated, or has never been installed, you get a full refund. Once the profile is installed on a device it cannot be refunded - the carrier counts that line as consumed.