From scanning the QR code to switching on data roaming - the full installation, with separate notes for iPhone, Samsung and Pixel.
Installation needs an internet connection, and you may not have one when you land. Installing does NOT start your plan - the clock only starts when the eSIM connects to a network at your destination.
Most eSIM profiles can only be installed once. A deleted profile usually cannot be restored, so leave the line in place once it is set up - simply turn it off when you are not using it.
If you would rather follow the exact screens for your phone, our setup page has brand-specific steps along with a device compatibility check.
Brand-specific setup stepsScreen-by-screen instructions for iPhone, Samsung and Pixel.Open it on a computer, tablet or second phone and scan from there. If that is impossible, use "enter details manually" on the add-eSIM screen with the activation details from your e-mail.
Before you travel, at home, on Wi-Fi. Installing does not start the plan; the clock starts at your first connection abroad.
That data roaming is ON for the Penyu line and that "cellular data" is pointed at it. Those two account for the vast majority of cases.
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