These Terms of Service govern your use of Penyu services. By accessing or using our platform, you agree to be bound by these terms.
You must be at least 18 years old to use our services. You are responsible for maintaining the security of your account and for all activities under your account.
All payments are processed securely through Stripe. Prices are displayed in your local currency but charged in USD. Exchange rates are updated regularly.
Refund policies vary by product type. eSIM purchases may be refunded before activation. Flight, hotel, and bus bookings are subject to the provider's cancellation policy.
Penyu acts as an intermediary platform. We are not liable for third-party service quality, delays, or cancellations. Our liability is limited to the amount paid for the service.