The whole flow from picking a country to paying: finding a plan, quantity, checkout security, invoices and the refund rule.
Buying takes a couple of minutes and requires an account, because the eSIM is issued to that account. Here is how it runs:
If the QR code has not been generated, or has never been installed, you get a full refund. Once the profile is installed on a device it cannot be refunded - the carrier counts that line as consumed.
No. Your eSIM, QR code and remaining data are tied to an account - without one you could not reach them. Signing up takes seconds with an e-mail and password.
No. Payment runs through Stripe and the card number never reaches us. Even if you save a card for later, it is stored on Stripe's side; we only see the last four digits.
Yes. Every order has a downloadable invoice under "My orders". For a company invoice, add your billing details in your profile settings first.
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